Roadmap

What's live, what's coming, and what's being considered. This is a working document. Priorities may shift based on user feedback.

Built and deployed

Built
  • 12 dispute scenarios
  • 6 reply tones
  • 12-section evidence pack builder
  • TXT and Markdown export
  • Saved cases (localStorage, no account needed)
  • Demo mode (no account required)
  • Email/password accounts (built, pending production Supabase setup)
  • Cloud saved cases for logged-in users (built, pending production Supabase setup)
  • Deal code redemption at /redeem (built, pending production Supabase setup)
  • Founding Lifetime Deal page at /lifetime

Next (60–120 days)

Planned
  • PDF export for evidence packs
  • Multi-store profiles (Tier 2+)
  • Policy vault: save and reuse shipping/returns policies
  • Case history filtering and search
  • Improved evidence pack formatting
  • Onboarding wizard for new users

Later (3–6 months)

Future
  • Chrome extension: auto-extract order info from Gmail and Shopify admin
  • Team seats: invite additional users to workspace
  • Bulk case history export to CSV
  • Custom reply tone editor
  • Shopify order import (read-only)

Under Consideration

Considering
  • AI-enhanced reply personalisation (server-side only)
  • WhatsApp / SMS dispute templates
  • Carrier tracking integration for evidence
  • Dispute outcome tracking
  • Multi-language support

Have a feature request?

Email support@getdisputedesk.com We read everything and often build requested features within weeks.